Shipping Policy

At Montvoir, we ship directly from our U.S. warehouse in Michigan to customers across the United States.

Processing Time

Orders are processed within 2–3 business days (Monday–Friday, excluding holidays). During peak periods, processing times may extend slightly. You will receive tracking information once your order ships.

Shipping Rates

We offer free shipping on all U.S. orders with no minimum purchase required.

Estimated Delivery Time

Processing Time: 2–3 business days
Transit Time: 4–9 business days
Estimated Total Delivery Time: 6–12 business days

Order Cut-Off Time: 6:00 PM Eastern Time (ET)

Delivery times are estimates and may vary due to carrier delays or weather conditions.

Shipping Restrictions

We currently ship within the United States. We do not ship to PO Boxes or APO/FPO/DPO addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us at support@montvoir.com. We will assist in resolving the issue promptly.

Contact Information

Montvoir
Highland Ecommerce PTY LTD

Registered Office:
5 Fairway Drive
Kew East, Victoria 3102
Australia

U.S. Warehouse:
3053 Sunset Ln
Traverse City, Michigan
United States

Phone: (231) 819-2627
Email: support@montvoir.com

Customer Support Hours (Eastern Time):
Monday–Friday | 9:00 AM – 5:00 PM
Weekend | 11:00 AM – 4:00 PM

We aim to respond within 24 hours.